Services provided

Handling: an integral service

Our operations staff is capable to deal with any aircraft type and ensure a quick, smooth and safe turnaround allocating a dispatcher to make certain "on time" departures.

For more information do not hesitate to contact us: handling@inter-flights.com

  • GENERAL REPRESENTATION

    Representation of your airline in spain, before the spanish caa, aena, caterers, fuel suppliers, handling agents...

    Financial services:checking bills and effecting payments on behalf your company such as hotels, caterers, airport taxes, handling fees,etc...

    Traffic rights / airport slots / planning departament

    Reservation center (booking)

    Tour- operators departament

    Airlines department

  • PASSENGER HANDLING SERVICES

    From may 2004 we are operating passenger handling services (including check- in and boarding labors) in madrid, barcelona and valencia airports, under spanishcaa authorization ac- 837/99.

  • HANDLING SUPERVISION SERVICES

    **Passenger assistance, including:

    Re- confirmation and flight enquiries

    Assistance on arrival, ensuring to supply to your handling agent all necessary assistance to the passengers: um, wheelchair...

    Check- in: insure to be carry out by your handling agent in accordance with your agreed procedures.

    Verifyng: flight coupons, travel documents, hold lugagge and cabin bags acceptation, and provide passengers all information concerning the flightand destination airport.

    Departure gate contro

    Lost and found: to give assistance to passengers whose luggage could be missing or damaged, helping to fill our p.i.r forms and keeping informed the customer properly at all times.

    Passenger assistance in case of delays, overbooking, etc… managing hotac, snacks, meals, dinners, etc… in accordance with the carrier's standard policy.

  • RAMP SUPERVISION

    Baggage sort supervision

    Aircraft loading in accordance with load instructions provided to the handling agent

    Cleaning and catering supervision

    Re- fuelling supervision

  • MAINTENANCE

    Aircraft line maintenance

  • AIRSIDE OPERATIONS – TRAFFIC

    Report to handling agent all data related to the operation, aircraft type, seating plan and cabin configuration, passenger´s forescast, timetables, etc...

    Operational assistance: atc flight plan filling, flight watch, ctot request and coordination

    Deliver to the captain the operational flight plans, as well as meteo information, notams and all other documents needed to carry out the flight.

    Ease the handling agent all data required regarding load and fuel needed to achieve the load and trim sheet, and corrected if needed.

    Comunications and operational messages:mvt, ldm, psm, ptm, etc... message management to be sent and corrected if needed.

    Cockpit- to- ground comunications: start up and pushback assistance.

    24 hour operation

  • CREW ADMINISTRATION

    Inter-Flights will assists and arrange operations related to flight crews like change of aircraft and/or crew, inbound and outbound connectingflights, hotel and ground transportation.

  • THERE ARE AT LEAST TWO SKILLED EMPLOYEES EXCLUSIVELY DEDICATED TO THE FLIGHT´S OPERATIVE

    Flight operations are always carried out by at least two operation agents in each flight there will be one agent exclusively dedicated to supervise and coordinate the check- in and passenger assistance. in addition, another agent will be coordinating the flight- dispatch, ramp handling operations and assisting the flight crew.